2019 Muskoka Lakes Flood Information

Page Last Updated: May 16, 2019 - 2:00 p.m.

As water levels continue to recede throughout the Township, recovery efforts are continuing. On May 16, 2019, Mayor Phil Harding lifted the Emergency Declaration for the Township of Muskoka Lakes that had been declared under the Emergency Management & Civil Protection Act, on April 28, 2019.

General Inquiry

To assist residents the Township of Muskoka Lakes will continue to respond to general inquiries and information at the municipal office: 705-765-3156.

Individuals displaced by flooding that require assistance with emergency accommodation can contact the Canadian Red Cross Personal Support Assistance Number at 705-715-8138.

Media Releases

May 15, 2019 - Media Release - Muskoka Lakes Lifts Declaration of Emergency
May 14, 2019 - Ontario Government Expands Disaster Recovery Assistance to the Township of Muskoka Lakes

May 13, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #11
May 10, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #10
May 7, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #9
May 6, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #8
May 4, 2019 - Media Release - 
Muskoka Lakes Flood Emergency Update #7
May 3, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #6
May 2, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #5
May 2, 2019 - OPP Press Release - Federal Order Restricting Vessel Navigation in Muskoka
May 1, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #4
May 1, 2019 - Media Release - Navigation Restrictions Issued for Lake Muskoka and Moon River
April 30, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #3
April 29, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #2
April 28, 2019 - Media Release - Muskoka Lakes Flood Emergency Update #1
April 28, 2019 - Media Advisory - Muskoka Lakes Flood Emergency Declared
April 28, 2019 - Media Release - Muskoka Lakes Flood Emergency Declared
April 27, 2019 - Media Release - Flood Update on Muskoka Lakes

April 25, 2019 - Media Release - Muskoka Lakes Provides Update on Local Water Levels and Roads

     May 15, 2019 Update             May 13, 2019 Update                May 10, 2019 Update          May 7, 2019 Update                                                           

          

        May 6, 2019 Update              May 4, 2019 Update             May 2, 2019 Update              May 2, 2019 Update

       

        May 1, 2019 Update            April 30, 2019 Update          April 29, 2019 Update     April 28, 2019 Press Conference

              

Road Closures

Roadways marked as closed are not to be passed as the integrity and safety of the road cannot be guaranteed and may pose a hazard.

As water levels decline, Public Works crews will continue to assess and repair flooded roads.

Muskoka Lakes residents and visitors are advised of the following temporary road closures due to flooding:

Road Details
Ann Street, Walker's Point Now OPEN at 1003 Ann Street to pedestrian and vehicular traffic. 
River Street, Bala Now OPEN at River Street from Muskoka Road #169 to Maple Avenue to pedestrian and vehicular traffic. 
Bala Falls Road (Bridge), Bala Bala Falls Road (Bridge) from 1024 - 1028 Bala Falls Road fully closed to pedestrian and vehicular traffic. This road closure will remain in effect until further notice.
Moon River Road, Bala Now OPEN at Moon River Road from 1168 - 1185 Moon River Road.
Rigbey Road, Bala Now OPEN to pedestrian and vehicular traffic. 
Trafalgar Bay Road, Bala Now OPEN from Moon River Road & Muskoka Road #169 to pedestrian and vehicular traffic. 
Lionel Avenue, Bala Now OPEN from Foord Road to pedestrian and vehicular traffic. 
Foord Road, Bala Now OPEN to pedestrian and vehicular traffic. 
Ashforth Drive, Torrance Now OPEN at 1117 Ashforth Road to pedestrian and vehicular traffic. 

Please contact Ken Becking, Director of Public Works at kbecking@muskokalakes.ca if you have any questions.

District of Muskoka Road Closures

Road Details

Mortimer's Point
Road

Mortimer's Point Road now OPEN at #1194 to #1245 to pedestrian and vehicular traffic. 

Flood Recovery Information

Debris - Township officials are encouraging residents and contractors to help collect floating debris in the water. All debris can be dropped off at the closest municipal ramp. Township officials ask that debris not block boat ramps from use. Please notify the Township of any debris left at these sites for pick up. If assistance is required for any large items that are floating or rested on shore/property, please attempt to secure, if safe, and contact the Township office at 705-765-3156 for alternate arrangements.

Sandbags - Sand bag drop off depots are available at the Glen Orchard Yard (3951 Muskoka Road 169), Patterson Yard (1078 Raymond Road) and Ranwood Yard (1158 Ranwood Road) during the recovery phase. Any resident in need of support for the removal of sand bags, please call the township office at 705-765-3156 for assistance.  

Waste Disposal Voucher - To assist Muskoka Lakes property owners with clean-up resulting from the 2019 flood emergency, the Township will be issuing one (1) Waste Disposal Voucher per property in the designated areas to provide no-charge disposal of flood damaged waste at the Eveleigh Road Transfer Station and Rosewarne Transfer Station during operating hours. The voucher is valid to dispose of up to one half-ton and single-axle trailer load (or equivalent) of flood-related debris.

Please contact the Township Office at 705-765-3156 or recovery@muskokalakes.ca for full program details or providing authorization for voucher pick up to an agent (Documented Proof Required).  

Vouchers for solid waste disposal are available to Township of Muskoka Lakes property owners in the following areas:

  • Indian River from the Port Carling Locks to Lake Muskoka
  • Lake Muskoka
  • Moon River & Musquash River

Muskoka Lakes Map of Designated Property Areas

Eligibility:

  • Have solid waste generated by the 2019 flood in the Township of Muskoka Lakes;
  • Do not have insurance coverage that would compensate for solid waste disposal costs related to the 2019 flood in the Township of Muskoka Lakes; and
  • Require the Township’s financial assistance to address waste disposal costs resulting from the 2019 flood in the Township of Muskoka Lakes.

Voucher Pick-Up:
Eligible individuals can get their voucher (one per property only) as follows:
Location:          Township of Muskoka Lakes Municipal Office, 1 Bailey St., Port Carling, ON
Dates/Times:    Monday to Friday - 8:15 a.m. to 4:00 p.m

Disposal Information:
Vouchers can be used at the following location:
Location:          Rosewarne Transfer Station, 1062 Rosewarne Drive, Bracebridge, ON
Dates/Times:    Monday to Friday – 8:00 a.m. to 4:30 p.m. | Saturday – 9:00 a.m. to 4:30 p.m. | Sunday – 10:00 a.m. to 4:30 p.m.
Phone:              705-645-3782

Location:          Eveleigh Road Transfer Station, 1174 Eveleigh Rd, Port Carling, ON 
Dates/Times:    Monday to Friday – 8:30 a.m. to 4:00 p.m. | Saturday – 9:00 a.m. to 4:00 p.m. | Sunday – 12:00 p.m. to 4:00 p.m.
Phone:              705-765-5955

Water - If you have been affected by flooding and your water has been contaminated, please contact the Trinity All Saints Church at 705-641-8787 for bottled drinking water, generously donated by Ice River Springs and Chantler Transport.
Residents are advised that properties in flooded areas using well or lake/river water should assume the water is not potable. Municipal water sources are not affected. Water testing kits are available for pick up at the municipal office. 
The bottles once filled can be dropped off at a Simcoe Muskoka District Health Unit office location for delivery to the Public Health Laboratory. 

Business Assistance - In order to assist businesses impacted by flooding, Muskoka Futures has launched a Flood Recovery Loan program.  This assistance will provide up to $25,000 at 0% interest for 2 years for businesses impacted by flooding. Funds are available to assist businesses with deductibles, inventory, infrastructure, equipment and operating costs, or other costs identified by businesses. For all program details and applications, please visit muskokafutures.ca.

Navigation - The Interim Order Respecting Flooded Areas issued by Transport Canada on April 30, 2019, that restricted navigation on Lake Muskoka; the North and South Branch of the Muskoka River; and the Moon River has now been lifted. For more information please see the full News Release from Transport Canada.

The OPP reminds boaters that although the restriction to navigation has been rescinded, waterways affected by the flood conditions continue to have hidden dangers. Fast moving water and unexpected debris floating on top of, and just under the surface of the water, will continue pose serious risk to boaters.  If you plan utilizing a pleasure craft in the Muskoka Region this coming long weekend, please use extra caution and wear your lifejacket.

Disaster Recovery Assistance - The Ontario Government has expanded the activation area for the Disaster Recovery Assistance for Ontarians program in the District of Muskoka to provide financial assistance to eligible applicants affected by flooding in the Township of Muskoka Lakes. Please click here for the full News Release

The disaster assistance program applies to a primary residence and its basic contents, or to a small business, farm or not-for-profit organization. It provides assistance for emergency expenses and the costs to repair or replace essential property following a natural disaster that are not covered by insurance. To find out if they are eligible for assistance, if they are in the activation area and for next steps, individuals, small businesses, farms and not-for-profit organizations should review the map and program guidelines available at ontario.ca/DisasterAssistance, or call 1-844-780-8925 or email disasterassistance@ontario.ca after speaking with their private insurance provider.

How it Works

  • The intent of the program is to return essential property to its basic function and cannot be used for making improvements.
  • The program is not intended to replace insurance coverage. Insurance payments are deducted from eligible costs.
  • The application deadline is 120 calendar days after the Ministry of Municipal Affairs and Housing announces that the program is activated in your area. Please check the program website to verify the deadline applicable to the disaster in your community.
  • If eligible, you could be reimbursed for:
    • Clean up expenses
    • Costs to repair or replace essential property
    • Basic emergency expenses like evacuation travel costs

How to Apply

  1. The DRAO program must be activated by the Minister of Municipal Affairs and Housing for your location in order to apply
  2. Read the DRAO program guidelines
  3. Application details and form

The deadline to submit claims for applicants remains the same as the initial program activation: August 29, 2019.

Questions

If you have trouble with the application form or still have questions after reading the program guidelines, contact the Ministry of Municipal Affairs and Housing:

  • Telephone: 1-844-780-8925
  • Email: DisasterAssistance@Ontario.ca
  • Mail: Ministry of Municipal Affairs and Housing Disaster Recovery Assistance Program P.O. Box 73038 Wood Street Post Office, Toronto, ON M4Y 1X4

Electrical Safety -  To ensure safety when re-entering your property/dwellings/structures after the flood follow the safety instructions from the Electrical Safety Authority available on their website. If power has been disconnected to your property, the Electrical Safety Authority (ESA) will be required to inspect the property prior to hydro being restored.  
Please NOTE: Any electrical devices, plugs, heaters, furnaces, pumps have been flooded, will require an electrician to service it before the inspector is called.  To find a licensed electrical contractor, search the ESA website.
Visit the ESA website for tips to prepare to have your power restored.  Please call for an inspection when you are ready to have power restored Electrical Safety Authority (ESA) 1-877-372-7233.  

Building Inspections and Permits:
Residents affected by flooding that are in need of a building inspection are encouraged to contact 705-765-3156 and leave a message with your property address, nature of your issue (septic or structure) and when someone would be available on site to meet staff once the water has receded. Building Officials will work with property owners on their needs and possible expedited permits.

Ministry, Health & External Links
Ministry of Natural Resource
Preparing for a Flood 
Simcoe Muskoka District Health Unit 
Clean up after the flood 
Information regarding Building Permits and Sewage Systems as a result of recent flooding
Flooded water wells and sewage systems   

Water Level Information
Muskoka Water Web

 

w3cP.O. Box 129, 1 Bailey St., Port Carling, Ontario, P0B 1J0  Phone:(705)765-3156  Fax:(705)765-6755
Municipal Office hours: Monday to Friday 8:15 a.m. to 4:00 p.m. (excluding holidays)